– COVID will continue to impact on the last mile
– The need for better interactive delivery management
– The need for alternative delivery options
– How Amazon beats last mile carriers in dealing with returns
– Posts run the risk of becoming irrelevant
– Why Amazon and DPD UK have the world’s best interactive delivery systems
– Increased focus on automation in sorting centres
– Local fulfilment for fast delivery
– Marek’s top three predictions for 2022
– Ian also gives his top three predictions for 2022
– Ultrafast delivery
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