What the US Postal Service should do next… (No, not the 10-year plan)

The US Postal Service has finally released its 10-year plan. But what should the #USPS really do? Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) discuss:
– Capitalising on the USPS’s unrivalled delivery and post office networks
– Parcel Select
– #UPS, #FedEx, and #Amazon copying the USPS’s post office network (access points/PUDOs)
– Motivating staff in the last mile and in post offices
– The importance of Interactive Delivery Management (IDM) software
– Improving tech for employees
– Informed Delivery
– Why the US Postal Service should strive to be the best parcel delivery company in the USA
– Better using the post office network to deliver parcels
– Post office opening hours
– Post office fit-outs
– Engaging unions and employees
– Being the deliverer/carrier of last resort

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