Last Mile Experts

Royal Mail has a new CEO. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Prophets) discuss the challenges that lie ahead for Simon Thompson and his team:
– What will be top of his agenda in the new role?
– Relationships with key stakeholders
– The need for a plan… and charisma!
– Management style, and engaging employees
– The importance of clear and honest communication with employees
– Executives taking responsibility
– The need to understand what’s happening at the shop floor level
– Executives need to cut through any obfuscation by middle managers
– Royal Mail, Post Office Limited, and getting everything to work together
– New CEO needs strong support at executive level
– GLS network and moving from B2B to B2C 📦 parcels

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