Last Mile Experts

In this video, recorded before Royal Mail’s announcement that it will probably fire thousands of staff members over the coming 12 months, Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast) discuss:
– Reports that #RoyalMail will lose £10m on letters and £15m on parcels per day of strike action
– Factors behind the decline in letter volumes
– Will strike action accelerate the rate of volume decline?
– Potential responses to falling letter volumes and increasing operating costs
– Royal Mail management playing hardball with the CWU
– Maximising shareholder value
– Winning over employees and unions
– La Poste (France)
– Royal Mail’s share of the UK B2C parcels market
– The Royal Mail brand
– Communicating a strategic vision to stakeholder groups

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