Parcel lockers in supermarkets: what’s really happening?

More and more #supermarket chains are partnering with delivery and e-commerce companies to install parcel lockers in supermarket branches. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) analyse the trend, including:
– #Lidl and Lietuvos paštas (Lithuanian Post) partnering
– An Post and Lidl, #Amazon and PAM Supermarkets, Australia Post and #Woolworths, InPost
– Why these partnerships are essential to solving capacity problems
– Should the lockers be carrier neutral or carrier agnostic?
– Who should load the lockers? All carriers or just one driver?
– Locker location: indoors or outdoors?
– Customer access to the lockers
– Supermarket opening hours
– Practical considerations for loading lockers
– Driver access to the parcel lockers
– Maximising parcels per stop
– Who will be the winner?
– Access to residential parcel lockers
– Retailers hosting parcel lockers
– Allocating space and access to hosted parcel lockers
– Click and collect, and returns
– Interactive Delivery Management (IDM)
– Will screens be a thing of the past for parcel lockers?

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