Last Mile Prophets: FedEx Q4 results show it is a B2C company

#FedEx recently released its Q4 results. The Last Mile Prophets (Marek Różycki and Ian Kerr) pick out some highlights from the results and discuss the future of the giant US parcel company:
– B2C is big for FedEx
– Why is FedEx in denial about being a B2C carrier?
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What has FedEx done to develop a better B2C offering?
– Who is driving 7-day delivery?
– Some of the benefits of delivering 7-days per week
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Express and Ground
Being a multi-domestic operator
– Competing against Amazon from fulfilment to the last mile