IDM (Interactive Delivery Management) – the secret sauce for first-class last mile delivery

Interactive Delivery Management (IDM) is the key – or „special sauce” – to best-in-class customer experience in last mile #delivery. The leaders (including #DPD UK, #Amazon) have it baked into their delivery DNA. Here’s how to create a first-rate last mile.
#Escher
https://lastmileprophets.com/
LinkedIn: https://www.linkedin.com/company/last-mile-prophets/