Last Mile Experts

2020 was… different. In this end-of-year wrap, Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) reflect on a year of change in the last mile:
– Pressures to innovate quickly
– Comparison to the impact of the GFC on the postal sector and e-commerce
– Posten Norge working with Coop supermarket to create home delivery grocery service
– InPost and contactless parcel locker delivery
– Doubling of parcel volumes to parcel lockers
– Digital ID and collecting parcels
– PostNord using digital ID
– Co-operation in the postal and delivery sectors
– Partnering for delivery infrastructure
– An Post finding a renewed sense of purpose
– Community role of the post office and postal networks
– Delivering essentials to the community (food, pharmaceuticals, and more)
– Tribute to all delivery drivers
– Workers in sorting centres and depots
– The struggle to understand how to respond to That Virus

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